Politique de remboursement
Return & Refund Policy – LeezSecrets
At LeezSecrets, we are committed to providing high-quality skincare products. If you’re not satisfied with your purchase, please review our return and refund policy below.
Returns
• We accept returns within 14 days of delivery.
• Items must be unused, unopened, and in their original packaging for hygiene and safety reasons.
• Proof of purchase (order number or receipt) is required.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
• If approved, refunds will be processed to your original payment method within 5-7 business days.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges
• We only replace items if they are defective or damaged. Contact us within 7 days of receiving your order.
Non-Returnable Items
• Used or opened skincare products.
• Sale or promotional items.
• Gift cards.
How to Initiate a Return
1. Email [your email] with your order number and reason for return.
2. Wait for approval and return instructions.
3. Ship the item back to the provided address.
4. Receive your refund after inspection.
For any questions, contact us at ww.leezsecrets.com